An important warning has been issued to all Android and iPhone users, emphasizing the critical nature of the situation. The alert has been prompted by ongoing apprehensions regarding the use of unofficial chargers for battery charging. With the trend of new devices being supplied solely with a USB-C cable and excluding a charger, consumers are often left with the option of purchasing a proper adapter from stores, typically costing at least £20.
Given the relatively high cost, it is understandable that many consumers opt for more affordable alternatives. Unofficial chargers, available on platforms like Amazon for under £8, present an attractive option compared to the products directly offered by major manufacturers such as Apple and Samsung, which are priced higher. However, consumer advocacy group Which? has cautioned against the use of these cheaper options due to potential safety hazards.
Which? conducted an investigation by purchasing various chargers from online marketplaces like Amazon, AliExpress, B&Q Marketplace, Debenhams Marketplace, and eBay. The examination uncovered alarming findings: nine chargers were identified as posing an electric shock risk due to substandard manufacturing, while eight were flagged as potential fire or explosion threats.
One particular charger closely resembled an Apple USB-C 35W Power Adapter, priced at £11.99 and even featuring Apple’s branding on its packaging. Despite its appearance, Which? revealed that the product was a counterfeit charger that failed safety assessments.
Moreover, the investigation revealed chargers lacking essential UK safety markings and devices with internally flawed circuitry that could heighten the chances of overheating, fire outbreaks, or explosions. This is not the first instance where Which? has raised concerns about unsafe electrical goods being sold through online platforms.
Sue Davies, Head of Consumer Protection Policy at Which?, emphasized the severe consequences poorly designed electrical items could have, urging the government to enforce stricter product safety regulations on online marketplaces to protect consumers from hazardous products.
Responding to the concerns, Amazon stressed its commitment to customer safety and mentioned its collaboration with Electrical Safety First to promote safe charging practices. The company assured that all products on its platform adhere to relevant laws and regulations, and stated that the flagged chargers had been removed. Amazon also emphasized its active monitoring for safety issues, recalling affected items, and contacting customers when necessary.
Similarly, B&Q affirmed its dedication to product safety, ensuring that recalled items are not available for sale on its Marketplace platform.
For consumers, the advice is clear: opt for chargers from reputable retailers or trusted brands like Apple, Belkin, Anker, and Samsung. While these options may involve higher initial costs, experts caution that the safety risks associated with cheaper alternatives far outweigh any potential savings.