Some banks provide a better service to disabled customers than others, leading to a “two tier” system, with one individual even having to sit on the floor while waiting in a branch, a consumer group investigation discovered.
Which? found that certain banks only pay lip service to inclusivity, offering varying experiences to disabled customers. In the UK, there are approximately 16.8 million disabled individuals, amounting to a quarter of the population.
According to Which?, significant differences exist in the level of service provided by major banks in the country. The consumer group surveyed over 2,200 people with impairments affecting their daily lives to evaluate their current account provider on various criteria.
Discover the full story, including top and bottom-performing banks, here
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Families are struggling to sell empty retirement properties inherited from elderly relatives, revealing the challenges they face.
One individual slashed the price of his late mother’s retirement flat by £55,000 but still cannot sell it, incurring thousands of pounds in fees annually while the property remains vacant.
Joan Taylor purchased a flat in Burgess Hill, West Sussex, in 2015 for £225,000, with a 125-year lease in a block exclusively for individuals over 70. Her son, Gordon Taylor, has reduced the asking price to £170,000 but faces difficulties in selling it.
Danone has initiated additional recalls of infant and follow-on formula due to a potential toxin presence.
The affected batches of Aptamil and Cow & Gate formulas may contain cereulide, causing food poisoning.
In January, the major French food company recalled an Aptamil product in Ireland after initially claiming it was not sold there. The product had been distributed to Ireland through online sales on Boots.ie.
Starting April, the TV licence fee will increase from £174.50 to £180, marking a £5.50 rise from the current rate. A TV licence is necessary to record live TV programs on any channel and to watch BBC iPlayer content, live or on catch-up.
The TV licence brought in £3.8 billion for the BBC in 2024/25.
Despite the Bank of England keeping rates steady, the average cost of new mortgages has slightly increased. According to Moneyfacts, the average two-year fixed residential mortgage now stands at 4.86%, up from 4.85% in a day, while the average five-year fixed rate rose from 4.95% to 4.96%.
Barclays has followed HSBC and Nationwide in raising mortgage rates for fixed residential purchases and remortgages by up to 0.15%.
UK broadband provider VISPA has ceased operations, prompting customers to seek alternative internet services. The Manchester-based company, established in 1999, has informed customers via email about its decision to cease trading and begin liquidation proceedings.
Reports indicate VISPA faced various issues in recent years, including overdue accounts, legal address problems, and negative Trustpilot reviews.
About 35,000 employees at Lidl, the discount supermarket, will share a £29 million pay increase. The German-owned chain announced its seventh wage rise since 2023, with entry-level pay rising to £13.45 per hour nationally, or up to £14.45 for longer-serving staff.
In London, pay rates will increase from £14.35 to £14.80 per hour,